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FAQS |
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Q： |
Why should I use an Shockindicator? |
| A： |
Shockindicators alert handlers that a shipment must be handled with care. |
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| Q： |
Are Shockindicators resettable? |
| A： |
If Shockindicators are activated it cannot be reset. |
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| Q： |
What is your MOQ (Minimum Order Quantity ) of Shockindicator? |
| A： |
Packing carton of MOQ: 1600pcs Size : 51*51*58cm
If you need less quantity than MOQ, we can accept 800 or 1000 per carton. |
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| Q： |
What does G mean in models 25G,37G,50G…? |
| A： |
G means gravity value. |
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| Q： |
How many free samples can be got and how to ship? |
| A： |
There are 5 models 25G, 37G, 50G, 75G and 100G of this Impact labels. We provide 20 piece free samples for each model. Samples are shipped with DHL, FedEx, UPS and TNT etc, by air transport. And freight cost is paid by consignee. |
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| Q： |
How about your lead time? |
| A： |
Lead time is different as per different order quantity and model. Generally, we need 2 to 10 working days. |
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| Q： |
Do you accept OEM? |
| A： |
YES, we can manufacture as per customers’ request. Customized MOQ is 6400pcs. |
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| Q： |
How about the after sale service for Shockindicator? |
| A： |
If customer found Sgockindicator are activated during transit, we will add free pieces with same quantity of the broken ones when customer place order on next time. |
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| Q： |
I received a shipment with an impact indicator on it. The indicator is RED, what should I do? |
| A： |
If the indicator is red, some level of mishandling occurred during transport.
An activated indicator does not mean that the product has been damaged. Do not refuse the shipment from the carrier. Note the activation on the bill of lading, inspect the shipment immediately and contact the sender for any additional instructions. |
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Q： |
Why should I use a Tiltindicator? |
| A： |
Tiltindicator alert handlers that a shipment must be handled with care. |
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| Q： |
Are Tiltindicator resettable? |
| A： |
If Tiltindicator is activated it cannot be reset. |
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| Q： |
What is your MOQ (Minimum Order Quantity ) of Tiltindicator
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| A： |
Packing carton of MOQ: 1000pcs, Size : 55.7*41.2*46cm. |
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| Q： |
How about your lead time? |
| A： |
Lead time is different as per different order quantity andmodel. Generally, we need 2 to 10 working days. |
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| Q： |
Do you accept OEM? |
| A： |
YES, we can manufacture as per customers’ request. Customized MOQ is 4000pcs. |
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| Q： |
I received a shipment with a tilt indicator on it. The
indicator shows that a tilt has occurred, what should I do? |
| A： |
If the indicator is showing activation, some level of mishandling occurred during transport. An activated indicator does not mean that the product has been damaged. Do not refuse the
shipment from the carrier.
Note the activation on the
bill of lading, inspect the shipment immediately and contact the
sender for any additional instructions. |